1. Service Agreement Fiduciary Duty Protection
You have the right to ensure that your obligations as your plan's sponsor, administrator and fiduciary are protected and enhanced in your service agreement.
2. Transparent Relationships & Conflict Disclosure
You have the right to expect transparency, including disclosure of conflicts, in financial dealings between you and your chosen broker or consultant, carriers, and vendors.
You have the right to ensure those financial dealings do not compromise your fiduciary responsibility and the independence of the advice you receive.
4. Access to all options
You have the right to receive information about the full range of options available to you, not just those which preserve or optimize your representative’s income or plan administrator's revenue.
5. Independent Review
You have the right to an unbiased, independent review of all pertinent market options in an impartial manner, not just those which preserve or optimize your representative’s income or plan administrator's revenue.
6. Comprehensive Reporting
You have the right to receive comprehensive reporting of your costs, and the potential drivers of those costs.
7. Answers to Questions
You have the right to receive answers to your questions, with no cloaking of responses with HIPAA Privacy and other “confidentiality” curtains.
8. Effective Adjudication
You have the right to expect those you hire to adjudicate benefits to give their best effort to identifying inappropriate and grossly inflated charges before they issue payment.
9. Access to data
You have the right to your data and should agree upon this requirement prior to execution of any vendor agreement.
10. Complete reporting
You have the right to receive complete service and outcome reporting from each of your vendors, including all fees associated with services rendered.