Job Description
Who we are
Remote work / work from home. We are an entirely remote team with in-person requirements 1-2x per year (non-pandemic).
Location
- Experience implementing self-funded health benefits plans. What has been your involvement with making sure that everything from plan design to plan docs to data integrations to member communications and stakeholder collaboration work together smoothly?
- A love and skill for building and maintaining project plans and to do lists. How does this affinity manifest itself in your daily life?
- Data and analysis-orientation. Do you wield pivot tables and vlookups with ease? Are you willing to methodically work through data scraping, cleansing and extended data entry when you know it’s critical to your end goal?
- Solution-oriented curiosity, creativity and persistence. Our clients bring us their challenges and we bring our collective knowledge to bear to identify solutions that will work in a changing industry. Do you derive immense satisfaction from synthesizing information and ideas to craft new solutions to problems you’re presented with? Do unresolved issues both frustrate and motivate you?
- Personal discipline, time management and technology skills to work remotely as part of a fast-paced, inter-connected team. Are you a natural goal-setter and enjoy just putting your head down and making things happen?
- Excellence in interpersonal communications and relationship building. Are you someone that people want to talk to on the regular?
- Gain energy from being in the midst of uncertainty in early stage companies and the opportunity that comes with it. Does flexing to help cover a variety of roles as needed sound like a grand adventure?
- Strong, personal commitment to transforming our health care system so it works better for everyone. What is your personal story (fire in the belly) for fixing the health care system?
What you’ll be doing
- Work directly with Amy LeVrier and Sean Schantzen to expand adoption and implementation of Health Rosetta platform clients.
- Participate in collaborative sessions with the user community, technical architecture resources, and development resources to design processes that support product initiatives
- Apply specific functional and/or business expertise to perform assigned tasks and develop specific project deliverables
- Partner with various organizations as the subject matter expert on high performing health plans
- Lead new Client onboarding and cross stakeholder implementations
- Lead and participate in Business Process & Product design and development activities
- Author / Co-author content that translates complex activities into bite size learning
- Analyze information and identify data and elements required to build cohesive project plans and product design
- Provide actionable insights and recommendations for both business and client strategy development and execution
- Develop business process workflow diagrams
- Document, track, and resolve issues related to Client projects
- Relationship management activities
What we’re looking for
- Deep understanding of self-funded plan and benefit design and the complexities of administering a self-funded health plan. Tell us about a learning experience with a task gone wrong and how you helped with the rebound.
- Experience implementing self-funded health benefits plans. What has been your involvement with making sure that everything from plan design to plan docs to data integrations to member communications and stakeholder collaboration work together smoothly?
- Solution-oriented curiosity, creativity and persistence. Our clients bring us their challenges and we bring our collective knowledge to bear to identify solutions that will work in a changing industry. Do you derive immense satisfaction from synthesizing information and ideas to craft new solutions to problems you’re presented with? Do unresolved issues both frustrate and motivate you?
- A love and skill for building and maintaining complex project plans and to do lists. How does this affinity manifest itself in your daily life?
- Knowledge of medical billing codes and functionality. Do you see an EOB and know the exact service that was performed? Does a combination of codes cause an alarm to go off in your head?
- Data and analysis-orientation. Do you wield pivot tables and vlookups with ease? Are you willing to methodically work through data scraping, cleansing and extended data entry when you know it’s critical to your end goal?
- Personal discipline, time management and technology skills to work remotely as part of a fast-paced, inter-connected team. Are you a natural goal-setter and enjoy just putting your head down and making things happen?
- Excellence in interpersonal communications and relationship building. Are you someone that people want to talk to on the regular?
- Gain energy from being in the midst of uncertainty in early stage companies and the opportunity that comes with it. Does flexing to help cover a variety of roles as needed sound like a grand adventure?
- Strong, personal commitment to transforming our health care system so it works better for everyone. What is your personal story (fire in the belly) for fixing the health care system?
Measures of success
- Net Promoter Score (NPS) of Health Rosetta platform clients
- # of Health Rosetta platform clients under management
- Meeting project deliverables within defined time frame
- Meeting project milestones within defined time frame
Qualifications
- 3+ years’ experience with self-funded plan design and interpretation.
- 5+ years’ experience in healthcare insurance operations, preferably in an Implementation and/or Account Management role supporting self-funded Clients, OR
- 5+ years’ experience as an Account Manager in a Broker/Advisor setting having direct contact with self-funded Clients
- Demonstrated affinity for technology, project management and relationship building
- Strong Excel analysis and data manipulation skills and experience
- Strongly prefer
- Project Management experience
- Meaningful experience in the health benefits industry
- Experience with self-funded health plans
Compensation
- $6,000-7,000 monthly salary depending on experience and ability
- Bonus potential based on achievement of corporate objectives
- Health benefits available
- Premiums 75% covered by Health Rosetta
Application Process
- Submit a cover letter and resume to careers@healthrosetta.org. Your cover letter must include 2-5 sentence answers to each of the “What we’re looking for” questions. Applications which do not include those will not be considered.
- Extra credit: Send with your cover letter: Download the Opioid Crisis Wake-up Call. Read the Rosen Hotel Case Study and Chapter 21 Value-based Primary Care. Create a list of resources needed and steps to follow to present and implement VBPC at a 300 person manufacturing plant. (We’re looking for how you approach it, not perfection. Aim for 30 minutes to read and 30 minutes to rough out an outline that helps us understand your thought process).
Equity Statement
We strive to create an equitable and just workplace that reflects the communities we serve and where everyone feels safe and supported to bring their full, authentic selves. Equal employment opportunity and having a diverse staff are fundamental principles of Health Rosetta, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, family status, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law. We encourage candidates from diverse backgrounds including BIPOC (Black, Indigenous, and People of Color) folks, people who are LGBTQIA+, and people with disabilities to apply and join us in our work. We strive to create an equitable and just workplace that reflects the communities we serve and where everyone feels safe and supported to bring their full, authentic selves. Equal employment opportunity and having a diverse staff are fundamental principles of Health Rosetta, where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, family status, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.
We encourage candidates from diverse backgrounds including BIPOC (Black, Indigenous, and People of Color) folks, people who are LGBTQIA+, and people with disabilities to apply and join us in our work.